The process of design and design execution spans months—more often a year or more. We work with our clients consistently and at times very intimately, especially for our residential clients, as we peel back the layers of how they live, what energetics and dynamics exist in the home that they may want to exalt or improve upon, and even their dreams for how they wish to live. We get to know them and their families, down to the smallest detail. With this level of intimacy, you can see how the designer-client relationship determines the experience for everyone.
Before we ever take on a project, Sparrow evaluates each one to ensure it is the right fit for us. And we ask potential clients to determine whether we also fit them. With that in mind, this section shares a glimpse into what it’s like working with us on a high level. And because it is without a doubt a big part of the relationship equation, in the next section below we have shared the client characteristics we’ve found to be the best fit with how we work.
Here is what you can expect from us
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As interior designers, it is our job to introduce new ideas and designs that push you outside your comfort zone. The more open you are, the better. Clients invest in us to deliver something they know they could not do on their own. And they trust than even when there are bumps and hiccups during design or construction, it’s part of the process and that we always arrive at the best outcome possible.
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Our aesthetic, while signature to us, is adaptive to each home and is always evolving. Your home will not look like the images you see in our portfolio—every home represents a unique combination of our + our clients’ design sensibilities and also what the home called for. There is often compromise—sometimes it’s on our end, sometimes the clients’, and sometimes both. Once we design a space, we retire the unique or foundational elements we used, such as a distinct wallpaper or fabric, and start new in each space.
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Balance between form (aesthetics) and function (how a space and its components within operate) is critical. Function is always important and will be greatly considered, but as designers who are obsessed with artful spaces, we are not willing to compromise form for function. If someone is looking for a designer to deliver a highly functional space without much consideration of, or budget for, aesthetics, we are not the right fit.
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We know good design and we listen and apply preferences and ideas you have in context of the space we’re working with. But there are three parts to our equation, and the space itself must also be considered. If we were to not honor all 3 parts of the equation, we would not be doing our jobs well.
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Challenges, setbacks, and unpleasant discoveries are virtual guarantees with a build or (especially) a remodel from design through completion. We ask clients to trust us to take the lead, and to achieve the vision we develop together even if it means pivoting here and there where needed. We are experts at troubleshooting issues that arise during a project and act thoughtfully and swiftly to find the best solution.